Frequently Asked Questions

We've compiled a list of frequently asked questions to help you find the information you need quickly.

If you don't see your question answered here, please don't hesitate to contact us directly – we're always happy to assist you.

Get in Touch

You can easily open an account online through our website, or visit one of our convenient branch locations. You'll need to provide some personal information and identification.

Our branch locations are open Monday through Friday from 9:00 AM to 5:00 PM. Our online and mobile banking services are available 24/7.

Loan requirements vary depending on the type and size of the loan. Please contact our business banking team to discuss your specific needs and learn more about the application process.

You can reach our customer support team by phone at +447537185088, by email at support@elitetrustsavings.com, or through our online chat feature on our website.

You can reset your password online by clicking the "Forgot Password" link on the online banking login page.

Your deposits at Elite Trust Savings are protected by the Financial Services Compensation Scheme (FSCS). This government-backed program insures deposits up to £85,000 per person, per bank or building society. This means that if your bank fails, you could be compensated up to this amount.

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